Contact Us

At Paws & Proper, we are dedicated to providing the same level of care to our customers as we do to the designs that celebrate our pets. Whether you have a question about our Organic Cotton collections, need assistance with your order, or simply want to share a story about your companion, we are here to help.

How to reach us

For all enquiries, including order updates, size guidance, or feedback, please contact our Customer Service team via email:

• Email: hello@pawsandproper.co.uk

Response Times

We strive to respond to all enquiries within 24 to 48 hours, Monday to Friday. Please note that during bank holidays or peak seasonal periods, it may take us a little longer to get back to you.

Looking for help with sizing?

Before reaching out, you might find an immediate answer on our Find Your Perfect Fit page, where we detail measurements and care instructions for all our garments.